You prototype to test. The goal of testing is to improve the ideas, to get real feedback before the pilot, and to co-design with stakeholders. You actually want to get more things wrong than you get right so you learn what to change while it’s still inexpensive to make changes. You want to make small changes based on feedback, build a new model, and go back out for feedback until you are confident that the solution meets stakeholder needs. Throughout this process, many decisions need to be made in a way that is collaborative and visualizes your thought process.
In this course, you’ll dive deep into the Test and Decide phases of the human-centred design cycle.